Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address when you request a quote, make a purchase, or contact us.
• Order Information: Details about products you purchase, including sizes, quantities, and customization preferences.
• Quote Request Information: Photos and descriptions of items you want framed, along with your preferences and budget.
• Payment Information: Credit card and billing information processed securely through our payment provider (Stripe).

How We Use Your Information

• Process and fulfill your orders and quote requests
• Communicate with you about your orders, quotes, and inquiries
• Send order confirmations, shipping notifications, and receipts
• Respond to your questions and provide customer support
• Improve our products and services
• Send promotional communications (only with your consent)

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate our business, such as payment processors, shipping carriers, and email service providers.
• Legal Requirements: When required by law or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. Payment information is processed securely through Stripe and is not stored on our servers.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of promotional communications

Cookies

We use cookies and similar technologies to improve your experience on our website, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.